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Ready to embark on your next adventure? Have questions or just want to share your travel dreams? We’re here to help! Drop us a message, and let’s make your journey unforgettable.
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Frequently Asked Questions
Planning a trip should be exciting — not confusing. Here are the answers to the most common questions we get, so you can book, pack, and travel with confidence.
Do we offer assistance with flights, visas, and travel insurance?
We do not include flight tickets or offer visa services as part of our trip packages. However, our team is happy to assist you in finding and booking affordable flights and connect you with trusted visa service provider.
Travel insurance is not included in our trip packages and should be purchased independently based on your needs and coverage limits. We highly recommend having travel insurance, especially since our trips often involve adventure, adrenaline-filled activities, and outdoor experiences.
What are our payment procedures and cancellation policy?
To reserve your spot, a 15–20% advance payment is required at the time of booking. The full balance must be paid 30–45 days before the trip start date. Failure to complete the payment within this period will result in cancellation of your booking, and the advance payment will be non-refundable.
- Within 72 hours of booking: Full refund of the advance payment, no penalty.
- After 72 hours of booking: The advance payment becomes non-refundable.
- Less than 30 days before the trip start date: No refund will be issued for the full trip payment.
What happens if my trip is canceled by the provider?
In the unlikely event that we have to cancel a trip from our side, you will receive a full refund of all payments made. We will also work with you to explore alternative options if you're interested.
Can I transfer my reservation to someone else?
Yes, reservations can be transferred to another person after discussing it with our team. We strongly encourage doing this at least 30 days before the trip begins to ensure a smooth handover and proper documentation.
What is your marketing and media policy?
During our trips, we may capture photos and videos for marketing purposes (social media, website, and promotional content). If you are not comfortable being featured, please inform us in advance—we completely respect your privacy and will accommodate your preferences.
How do I make a booking?
Booking with us is simple and hassle-free:
- Contact us for any trip you're interested in (via email, whatsapp, instagram)
- We’ll share all the trip details with you.
- Make a down payment to confirm your seat.
- That’s it — you’re all set!
What kind of accommodations do we offer?
We usually stay in boutique hotels, eco-lodges, or handpicked guesthouses that reflect the local vibe and comfort. Accommodation type may vary depending on the destination and trip style, but we always ensure a clean, cozy, and safe stay.
Who organizes the trips — your team or local guides?
Our trips are co-created with trusted local guides, bloggers, and influencers. This ensures authentic cultural immersion and a deeper connection to the destination beyond standard tourist routes.
Can I become a trip host or organizer with your platform?
Yes! If you’re a blogger, guide, or passionate traveler ready to lead others on adventures — get in touch. We’re always open to new collaborations and creative trip ideas.
Is this a good fit if I’m traveling solo or for the first time?
Absolutely! Majority of our travelers join solo, making it easy to meet like-minded people and form lasting connections. Many of our trips are also beginner-friendly. And if you’re unsure where to start, just reach out — we’ll guide you to the perfect trip.
Can I request a private or custom trip?
Yes! If you prefer to travel at your own pace or with a group of friends, we can help create a personalized itinerary tailored to your preferences.